Center In A box is a innovative turnkey solution for companies wanting to break into the Call Center industry and customer contact support services.
We have incorporated value added services and world class technology infrastructure with over 20+ years of expertise. Our specialty in offshore multilingual outsourcing cross Latin America and we will provide you with the right strategy, manpower, resources and leadership required to best secure your business objectives.
Our offshore Call Centers are located throughout Latin America with our sales and marketing offices based out of New York, NY. While our service coverage is predominately focused throughout all of North America and Europe, we continue to expand our services around the globe.
We offer all of our customer contact support services in a variety of languages allowing our clients the flexibility of serving their traditional English speaking customers while taking advantage of the rapidly exploding US Hispanic Market among other new strategic emerging market opportunities.
Partnering with us will lower your capital investments plus offer you the flexibility you need to expand your business as fast as you need to. Call Centers today face many challenging situations: making decisions on contact center outsourcing, migrating to VoIP, consolidating or expanding centers, designing a virtual contact center, building a solid information technology plan for the future, and much much more. We recognize many companies need to bring in third-party experts to help them introduce new initiatives or optimize the strategic value of their technology and operations.
The team at Center In A Box has over 20 years of experience with Call Centers both large and small. We've been on the front lines helping companies plan for change and growth, evaluate new technologies and services, revamp and reorganize their operations and processes, develop outsourcing and virtual call center programs, and conduct business case analysis.
Whatever project we're working on, whether it is for a Fortune 500, Inc 500 Forbes 500 or a small to medium businesses, Center In A Box clients are relying on our thoughtful perspective and empowering approach to drive results. By leveraging our years of experience and proven methodologies, we bring immediate value to any project with our depth and breadth of knowledge.
Center In A Box is an independent consulting firm that loves Call Centers and the interesting challenges they offer. We provide unbiased, objective perspectives based on our deep experience with operations, organizations, processes and technologies. We take great pride in our ability to exceed client expectations by taking a partnership approach, working closely with clients to achieve their business goals through meticulous planning and execution of projects.
Our experienced department heads and dedicated support staff will eliminate your need to have staff or manage these mission critical areas within your new center.
Together as a cohesive team we can ramp up your new business within 2-3 days as the most critical and essential 14 departments are already staffed, trained, organized, well equipped and prepared to serve your new center and business on Day 1:
All 14 Departments are essential and required to operate a successful Call or Contact "CENTER." We provide all of this in an "IN-A-Box" as a turn key solution solution with our own experienced Consultants and Leadership at your location to ensure your immmediate success as part of our consultative "Revenue Sharing Partnership."